Shipping and Returns
SHIPPING DELIVERY POLICY
Last updated August 16, 2025
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
We offer a flat rate $7.95 charge for all orders. We ship via USPS Ground, and you can expect your products to arrive within 2-5 business days from your order date.
DO YOU DELIVER INTERNATIONALLY?
We do not currently ship products internationally, but we hope to do so in the future.
HOW CAN YOU CONTACT US ABOUT THE POLICY?
You can contact us at hello@oolaroux.com with any questions regarding our shipping policy.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at hello@oolaroux.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the follow address:
La Roux
Attn: Returns
RMA #
1601 Penfield Road
Suite 575
Rochester, NY 14625
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please note
Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our shipping, refund and return policies, please contact us at: hello@oolaroux.com
Products
A calming, nourishing, and 100% natural scent, thoughtfully crafted to meet you where you are—in the quiet chaos of new motherhood, and the everyday moments that follow.
Infused with essential oils of orange, cedarwood, eucalyptus, and clove, this fragrance is designed to ground and refresh without overwhelming. Subtle, warm, and clean, it’s safe for skin-to-skin contact—so you can wear it with confidence, even while holding your baby close.
100% natural
Essential oil–based
Safe for mom and baby
Available in both roller and spray applicators
Soft enough for early mornings. Beautiful enough for reentry into the world.
No more second guessing. Let the Breastfeeding Bracelet do the remembering for you.
Simply slide the heart to the left or right after each feed or pump, so you’ll always know exactly where you left off — stylishly and effortlessly.
A classic white cotton cap with a modern, elevated aesthetic. The Marlowe Cap features an embroidered La Roux crest, available in two signature tones: soft periwinkle or deep hunter green.
Pre-curved brim
Adjustable strap for a custom fit
Lightweight
White cap with tonal embroidered LR crest in Periwinkle or Hunter Green
Minimal, refined, and endlessly wearable—perfect for adding a polished touch to your everyday look.
No need to lug around a frumpy diaper or cooler bag - This work-ready tote bag boasts an insulated compartment to protect both your laptop and keep your pumped milk cold!
Designed for the modern mom on the go, our Flynn Work-Ready Tote Bag is the perfect blend of style, functionality, and practicality. Whether you’re heading back to work, running errands, or managing daily tasks, this functional tote has you covered.
Half Insulated Design: Perfect for storing milk after pumping out in the wild, or to keep bottles and food cool during a long travel day.
Spacious & Versatile: Ample room to store your essentials— milk bottles, breast pump, work documents, a laptop.
Durable & Stylish: Made from high-quality, long-lasting materials, this bag is both practical and chic. Its neutral design easily pairs with any outfit, offering an effortless yet fashionable solution to your busy lifestyle.
Comfortable to Carry: With strong, padded straps, this tote is designed for all-day comfort.